Privacy Policy

We collect only the information required to create reader accounts, process orders, provide downloadable eBook access, issue invoices, respond to support requests, and maintain lawful business records.

Information We May Collect

This may include name, email address, mobile number, billing address, city, state, country, PIN or postal code, order history, invoice details, payment reference number, and customer support communication.

Payment Information

Card, UPI, net banking, wallet, or banking details are processed by Razorpay or the active payment gateway. This CMS does not store credit card numbers, CVV, banking passwords, or UPI PIN details.

Use of Information

Information is used for account login, OTP/password authentication, order fulfilment, encrypted eBook access, invoice generation, reporting, fraud prevention, and support for download discrepancies.

Data Sharing

We do not sell customer personal information. Limited information may be shared only with payment processors, hosting/email service providers, legal authorities when required, or internal administrators responsible for order fulfilment and support.

Support Contact

For privacy questions, account issues, or download-related discrepancies, contact info@srsri.org.